Retaining loyal customers in e-commerce - Winning customers is good, but keeping them is better formatIsbn:Softcover - 9783638916462 Jede Reaktion des Mitarbeiters geht

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Retaining loyal customers in e-commerce - Winning customers is good, but keeping them is better formatIsbn:Softcover - 9783638916462 Jede Reaktion des Mitarbeiters gehtResearch Paper (undergraduate) from the year 2007 in the subject Business economics Offline Marketing and Online Marketing, grade: 1,5, Fontys University of Applied Sciences Venlo (Fontys University of Applied Science Venlo, the Netherlands), course: International Business and Management Studies, language: English, abstract: I know who you are, I remember you. I get you to talk to me. And then, because I know something about you, my competitors don't